If you are not satisfied with one of our products, you may return it within 14 days as long as:
1.) the product and packaging are in their original condition - including , but not limited to, accessories, warranty cards, batteries and manuals.
2.) The product is not a special order. If you order an obscure battery only used in a 1972 Yashica - we will not take it back. Even if your Yashica turns out to be broken.
If you have taken the camera to a salty, sandy beach for a ten day vacation - we won't be taking it back. We're pretty easy to deal with on the whole. Our goal is to make our customers happy and earn a living. So far, so good.
If you wish to make a return by mail. Please enclose your original invoice and order information and the the item, in original condition, to:
7113 120th Street
If the item has been dropped ,from three floors up, during transit and damaged, we will not be held responsible. Again if the courier of choice damages the return, we are not liable. It may a good idea to ship the product with insurance. Canada Post provides low insurance rates.
Shipping charges are not refundable unless we goofed. If the shipping charges are a result of our error, then we will sheepishly refund the charges and apologize.
When your shiny new stuff arrives - please check its condition right away. Any shortage or damage must be reported within 10 days of delivery. Defective merchandise may be replaced with a like item upon return of the defective merchandise.
Any information you provide through our Website, including payment information (credit card numbers and expiry dates) and information on the transaction must be valid, accurate and up to date. Scammers will be frowned upon and possibly cause the use of bad language. Photo Expert relies on the information you provide. You will be held solely responsible for any loss, damage and additional costs that you, Photo Expert, or any other person may incur for providing false, inaccurate or incomplete information, or for not updating information regarding your payment within thirty (30) days of making a change of any kind.